Returns/exchanges

 

Returns & Refunds PolicyAt Bookshop Classics, we want you to be happy with your purchase. Because we use BooksCloud for fulfillment and do not keep inventory, our return and exchange policy follows BooksCloud’s guidelines.Return / Exchange Window
  • You have 14 days from the date you receive your order to request a return or exchange.
  • Requests after 14 days will not be accepted.
Accepted Returns or Exchanges
We can accept returns or exchanges only in these cases:
  • The book is damaged during shipping
  • The book has a misprint or manufacturing defect
  • The wrong title or edition was sent
Photo Proof Required
For any damage, defect, or incorrect book, please include clear photos showing the issue when you contact us.

Exchanges vs Refunds
  • If the item is in stock, we will send a replacement (new) book at no additional cost to you.
  • A refund will only be issued if the disputed item is out of stock and a replacement cannot be sent.
Returns We Cannot Accept
  • Change of mind
  • Books that have been opened, read, or show any signs of use
  • Items purchased with ClassWallet that have already been approved and fulfilled
Return / Exchange Process
  1. Contact us within 14 days of delivery at [your-email@bookshopclassics.com (mailto:your-email@bookshopclassics.com)] with your order number and clear photos of the issue.
  2. We will verify the problem.
  3. If approved, we will ship a replacement to the address on file.
Refunds
  • Refunds will be issued to the original payment method (or back to your ClassWallet balance when possible) 
  • The original $7.99 shipping fee is non-refundable, except when the return or exchange is caused by our error.